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Technical Support Specialist (m/f/x)

Online-Bewerbung

KEY RESPONSIBILITIES

  • Provide technical support to our customers, internal account managers, and field staff

  • Receive, process, and monitor technical requests (inquiries, damage and incident reports), obsolescence issues, and perform root cause analyses

  • Collect and process field data related to fleet maintenance and operation, and generate regular statistical reports and reliability analyses

  • Review, manage, and distribute service bulletins, service letters, and repair instructions

  • Support the team in developing new services and business models to enhance customer support

 

QUALIFICATIONS

  • Degree in aerospace engineering or a related field

  • Several years of professional experience in technical support or a comparable role

  • Experience working in international and fast-paced environments

  • Strong technical understanding and ability to work independently

  • Familiarity with SAP is an advantage

  • Excellent command of English, both written and spoken

  • Proactive, responsible, and team-oriented working style

     

We are a dynamic family-owned company with short decision-making processes and open doors. Additionally, we offer:

  • 40-hour workweek, 30 days of vacation, company pension plan & a secure workplace
  • "Work-life balance" – harmonizing career and family
  • A relaxed work atmosphere with open and respectful leadership

We look forward to receiving your application via email or, ideally, through our career portal.

GROB AIRCRAFT SE
Mr Kaan Korkmaz
Lettenbachstrasse 9
D-86874 Tussenhausen-Mattsies

E-Mail: careers@grob-aircraft.com